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faq-en

What is necessary to get started?

  1. Register on the site https://client.priorfx.com/register/.
  2. Pass the KYC procedure.
  3. Conclude brokerage and depositary contracts.
  4. Transfer funds and/or cryptocurrency.
  5. Open a Bondsretail trading account in your personal account, after which access to the trading system is activated.

How long does the KYC procedure take?

According to the Prior Capital CY Ltd regulations, the KYC procedure takes one working day after providing all of the necessary documents. In case if additional questions will arise, the support service will inform you about it. Besides, you can independently contact the support service by sending a request to support@priorcapital.eu

What documents are necessary to open an account for an individual?
After registering on the site https://client.priorfx.com/register/ you will need to upload two different documents: Proof of identity (POI) and Proof of residence/address (POR). As a POI, a passport, an international passport or an identity card can be provided, as a POR (POA), a registration confirmation, a utility bill or a bank account statement issued no later than six months can be provided. POI and POR documents have to correspond to personal information and the address of residence that you provided when filling in the form on the site https://client.priorfx.com/register/.

Can a brokerage account be opened for a legal entity?
Yes. Prior Capital CY Ltd opens accounts for individuals and legal entities as well as professional participants of the securities market.

How to replenish a brokerage account?
By a cashless transfer by the requisites from the account of any bank. The requisites can be obtained on the website of Prior Capital CY Ltd (https://Priorfx.com/en/clients/deposit-funds/) or in the personal account in the Funds section.

In what time frame will the funds be credited to the account?
The funds are credited to the brokerage account of the client within one working day from the moment the funds are credited to the account of Prior Capital CY Ltd.
Prior Capital CY Ltd is not responsible for the timing of the transfer of funds by the sending bank. A standard bank transfer lasts from one to three working days.

In what currency is it possible to replenish the brokerage account?
Prior Capital CY Ltd accepts deposits in the following currencies: CHF, EUR, USD, AED, AUD, CAD, CZK, DKK, GBP, HKD, HUF, ILS, ISK, JPY, MXN, NOK, NZD, PLN, RUB, SEK, SGD, THB, TRY, ZAR.
If the currency of your trading account differs from the currency of the bank transfer, the currency conversion will be conducted by Prior Capital CY Ltd at the market rate at the moment of depositing funds into your trading account. At the same time, the commission of Prior Capital CY Ltd for the conversion is 0,3%.

Are there any commissions when replenishing a trading account?
Prior Capital CY Ltd does not charge a commission for crediting the funds of the client, however your bank may charge additional commissions.
When depositing amounts less than 100 EUR / USD / CHF / GBP Prior Capital CY Ltd charges an additional commission of 10 EUR / USD / CHF / GBP.

Is it possible to transfer funds from third parties?
Crediting funds and financial instruments to a brokerage account from third parties is impossible. An exception is made for professional participants of the securities market.

Are there any restrictions when replenishing a trading account?
There are no restrictions when crediting funds and other financial instruments. However, when transferring funds and/or cryptocurrencies in the amount of more than 10 thousand euros, the client will have to show the source of origin of the funds and/or cryptocurrencies.

How to submit a funds withdrawal order?
The order for the withdrawal of funds is issued in the personal account.

Within what time frame will the withdrawal of funds be carried out?
Prior Capital CY Ltd carries out the withdrawal of funds of the client within one working day from the moment the order is submitted.
Prior Capital CY Ltd is not responsible for the timing of the transfer of funds by the sending bank. A standard bank transfer lasts from one to three working days.

Is a commission charged when withdrawing funds?
Prior Capital CY Ltd does not charge a commission for the withdrawal of funds of the client, however there are bank commissions. The commission for withdrawing funds depends on the tariffs of the bank from which the transfer is made. You can get familiarized with the bank commissions on the website of Prior Capital CY Ltd (https://priorfx.com/en/clients/deposit-funds/). Prior Capital CY Ltd chooses independently from which bank account the transfer will be carried out.

Is it possible to withdraw funds to the accounts of third parties?
The crediting of funds and financial instruments to the accounts of third parties is impossible. An exception is made for professional participants of the securities market.

Where to transfer the cryptocurrency to acquire Eurobonds?
To acquire Eurobonds, the cryptocurrency has to be credited to the account of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange. The address of the Prior Capital CY Ltd wallet is indicated in the cryptocurrency annex to the brokerage contract.

How to transfer cryptocurrency to acquire Eurobonds?
To acquire Eurobonds, you have to transfer the cryptocurrency to the wallet of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange and submit the transfer order in the personal account. Pay attention to the fact that Prior Capital CY Ltd accepts the cryptocurrency only from the wallet of the client which is specified in the annex to the brokerage contract.

Is a commission charged when enrolling or withdrawing cryptocurrency?
Prior Capital CY Ltd does not charge a commission for the enrollment of withdrawal of cryptocurrency, however there is a blockchain commission for cryptocurrency transfers.

How to acquire Eurobonds?
After the cryptocurrency is credited to the trading account of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange, the client can exchange his cryptocurrency for Eurobonds in the trading system of Prior Capital CY Ltd. Detailed information is available in the personal account of Prior Capital CY Ltd

What does the cost of Eurobonds depend on?
The exchange rate of Eurobonds for cryptocurrency varies depending on changes in market prices of Eurobonds and cryptocurrencies on the Coinbase cryptocurrency stock exchange.
The brokerage commission of Prior Capital CY Ltd for the sale of cryptocurrency-1,5% and the brokerage commission for the purchase of Eurobonds-0,75% are included in the quotes of eurobonds in the trading system of Prior Capital CY Ltd.
Besides this, the Coinbase cryptocurrency stock exchange commission-0,3% is included in the price.

In what time frame will the Eurobonds be credited to the account?
The Eurobonds are credited to the depositary account of the client in an online mode. The confirmation of the execution of the transaction are a statement from the depositary account of the client and a brokerage report of Prior Capital CY Ltd about the executed transactions. The statement and the report are provided to the client in the T+1 mode.

Is it possible to transfer Eurobonds to another depositary?
The client can transfer the Eurobonds that are available on his Prior Capital CY Ltd depositary account to another depositary only if there is a trading lot, the value of which is indicated in the prospectus of the emission of this issue of Eurobonds.

Is it possible to sell Eurobonds on the stock exchange?
The client can sell Eurobonds belonging to him on the stock exchange only if there is a trading lot, the value of which is indicated in the prospectus of the emission of this issue of Eurobonds.

How often does a bond owner receive coupon income?
The owner of Eurobonds receives a coupon income in accordance with the prospectus of the emission of Eurobonds, usually once or twice a year.

How to sell Eurobonds?
The client has the opportunity to exchange at any time his available Eurobonds on the depositary account for cryptocurrency (BTC, ETH) in the trading system of Prior Capital CY Ltd. Detailed information is available in the Prior Capital CY Ltd personal account https://client.priorfx.com/faq.

In what time frame will the cryptocurrency be credited to the account?
The cryptocurrency is credited to the account of the client in the trading system of Prior Capital CY Ltd in an online mode. The confirmation of the execution of the transaction is a brokerage report of Prior Capital CY Ltd about the executed transactions, which is provided to the client in the T+1 mode.

How to withdraw the cryptocurrency to your personal wallet?
The client can transfer the cryptocurrency from the trading system of Prior Capital CY Ltd to the personal crypto-wallet, specified in the annex to the brokerage contract. The transfer is carried out on the basis of the client’s order for the transfer of the cryptocurrency.

Where can I ask additional questions?
You can contact our support service by the following email: support@priorcapital.eu

Does Prior Capital CY Ltd have an affiliate program to attract customers?
To start working as a partner, please contact our support service at support@priorcapital.eu.

Вверх Up

What is necessary to get started?

  1. Register on the site https://client.priorfx.com/register/.
  2. Pass the KYC procedure.
  3. Conclude brokerage and depositary contracts.
  4. Transfer funds and/or cryptocurrency.
  5. Open a Bondsretail trading account in your personal account, after which access to the trading system is activated.

How long does the KYC procedure take?

According to the Prior Capital CY Ltd regulations, the KYC procedure takes one working day after providing all of the necessary documents. In case if additional questions will arise, the support service will inform you about it. Besides, you can independently contact the support service by sending a request to support@priorcapital.eu

What documents are necessary to open an account for an individual?
After registering on the site https://client.priorfx.com/register/ you will need to upload two different documents: Proof of identity (POI) and Proof of residence/address (POR). As a POI, a passport, an international passport or an identity card can be provided, as a POR (POA), a registration confirmation, a utility bill or a bank account statement issued no later than six months can be provided. POI and POR documents have to correspond to personal information and the address of residence that you provided when filling in the form on the site https://client.priorfx.com/register/.

Can a brokerage account be opened for a legal entity?
Yes. Prior Capital CY Ltd opens accounts for individuals and legal entities as well as professional participants of the securities market.

How to replenish a brokerage account?
By a cashless transfer by the requisites from the account of any bank. The requisites can be obtained on the website of Prior Capital CY Ltd (https://Priorfx.com/en/clients/deposit-funds/) or in the personal account in the Funds section.

In what time frame will the funds be credited to the account?
The funds are credited to the brokerage account of the client within one working day from the moment the funds are credited to the account of Prior Capital CY Ltd.
Prior Capital CY Ltd is not responsible for the timing of the transfer of funds by the sending bank. A standard bank transfer lasts from one to three working days.

In what currency is it possible to replenish the brokerage account?
Prior Capital CY Ltd accepts deposits in the following currencies: CHF, EUR, USD, AED, AUD, CAD, CZK, DKK, GBP, HKD, HUF, ILS, ISK, JPY, MXN, NOK, NZD, PLN, RUB, SEK, SGD, THB, TRY, ZAR.
If the currency of your trading account differs from the currency of the bank transfer, the currency conversion will be conducted by Prior Capital CY Ltd at the market rate at the moment of depositing funds into your trading account. At the same time, the commission of Prior Capital CY Ltd for the conversion is 0,3%.

Are there any commissions when replenishing a trading account?
Prior Capital CY Ltd does not charge a commission for crediting the funds of the client, however your bank may charge additional commissions.
When depositing amounts less than 100 EUR / USD / CHF / GBP Prior Capital CY Ltd charges an additional commission of 10 EUR / USD / CHF / GBP.

Is it possible to transfer funds from third parties?
Crediting funds and financial instruments to a brokerage account from third parties is impossible. An exception is made for professional participants of the securities market.

Are there any restrictions when replenishing a trading account?
There are no restrictions when crediting funds and other financial instruments. However, when transferring funds and/or cryptocurrencies in the amount of more than 10 thousand euros, the client will have to show the source of origin of the funds and/or cryptocurrencies.

How to submit a funds withdrawal order?
The order for the withdrawal of funds is issued in the personal account.

Within what time frame will the withdrawal of funds be carried out?
Prior Capital CY Ltd carries out the withdrawal of funds of the client within one working day from the moment the order is submitted.
Prior Capital CY Ltd is not responsible for the timing of the transfer of funds by the sending bank. A standard bank transfer lasts from one to three working days.

Is a commission charged when withdrawing funds?
Prior Capital CY Ltd does not charge a commission for the withdrawal of funds of the client, however there are bank commissions. The commission for withdrawing funds depends on the tariffs of the bank from which the transfer is made. You can get familiarized with the bank commissions on the website of Prior Capital CY Ltd (https://priorfx.com/en/clients/deposit-funds/). Prior Capital CY Ltd chooses independently from which bank account the transfer will be carried out.

Is it possible to withdraw funds to the accounts of third parties?
The crediting of funds and financial instruments to the accounts of third parties is impossible. An exception is made for professional participants of the securities market.

Where to transfer the cryptocurrency to acquire Eurobonds?
To acquire Eurobonds, the cryptocurrency has to be credited to the account of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange. The address of the Prior Capital CY Ltd wallet is indicated in the cryptocurrency annex to the brokerage contract.

How to transfer cryptocurrency to acquire Eurobonds?
To acquire Eurobonds, you have to transfer the cryptocurrency to the wallet of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange and submit the transfer order in the personal account. Pay attention to the fact that Prior Capital CY Ltd accepts the cryptocurrency only from the wallet of the client which is specified in the annex to the brokerage contract.

Is a commission charged when enrolling or withdrawing cryptocurrency?
Prior Capital CY Ltd does not charge a commission for the enrollment of withdrawal of cryptocurrency, however there is a blockchain commission for cryptocurrency transfers.

How to acquire Eurobonds?
After the cryptocurrency is credited to the trading account of Prior Capital CY Ltd on the Coinbase cryptocurrency stock exchange, the client can exchange his cryptocurrency for Eurobonds in the trading system of Prior Capital CY Ltd. Detailed information is available in the personal account of Prior Capital CY Ltd

What does the cost of Eurobonds depend on?
The exchange rate of Eurobonds for cryptocurrency varies depending on changes in market prices of Eurobonds and cryptocurrencies on the Coinbase cryptocurrency stock exchange.
The brokerage commission of Prior Capital CY Ltd for the sale of cryptocurrency-1,5% and the brokerage commission for the purchase of Eurobonds-0,75% are included in the quotes of eurobonds in the trading system of Prior Capital CY Ltd.
Besides this, the Coinbase cryptocurrency stock exchange commission-0,3% is included in the price.

In what time frame will the Eurobonds be credited to the account?
The Eurobonds are credited to the depositary account of the client in an online mode. The confirmation of the execution of the transaction are a statement from the depositary account of the client and a brokerage report of Prior Capital CY Ltd about the executed transactions. The statement and the report are provided to the client in the T+1 mode.

Is it possible to transfer Eurobonds to another depositary?
The client can transfer the Eurobonds that are available on his Prior Capital CY Ltd depositary account to another depositary only if there is a trading lot, the value of which is indicated in the prospectus of the emission of this issue of Eurobonds.

Is it possible to sell Eurobonds on the stock exchange?
The client can sell Eurobonds belonging to him on the stock exchange only if there is a trading lot, the value of which is indicated in the prospectus of the emission of this issue of Eurobonds.

How often does a bond owner receive coupon income?
The owner of Eurobonds receives a coupon income in accordance with the prospectus of the emission of Eurobonds, usually once or twice a year.

How to sell Eurobonds?
The client has the opportunity to exchange at any time his available Eurobonds on the depositary account for cryptocurrency (BTC, ETH) in the trading system of Prior Capital CY Ltd. Detailed information is available in the Prior Capital CY Ltd personal account https://client.priorfx.com/faq.

In what time frame will the cryptocurrency be credited to the account?
The cryptocurrency is credited to the account of the client in the trading system of Prior Capital CY Ltd in an online mode. The confirmation of the execution of the transaction is a brokerage report of Prior Capital CY Ltd about the executed transactions, which is provided to the client in the T+1 mode.

How to withdraw the cryptocurrency to your personal wallet?
The client can transfer the cryptocurrency from the trading system of Prior Capital CY Ltd to the personal crypto-wallet, specified in the annex to the brokerage contract. The transfer is carried out on the basis of the client’s order for the transfer of the cryptocurrency.

Where can I ask additional questions?
You can contact our support service by the following email: support@priorcapital.eu

Does Prior Capital CY Ltd have an affiliate program to attract customers?
To start working as a partner, please contact our support service at support@priorcapital.eu.